Frequently Asked Questions

Got Questions? Find Our FAQs Here. If your Question hasn't been addressed here. Drop us a line or use our contact page.

Frequently Asked Questions

1. How do I place a custom order?

Placing a custom order is easy and fun! Simply visit our ‘Contact’ page to share your ideas, and we’ll guide you through the design process. Whether you have a specific vision or need creative suggestions, we’re here to make your dream rug a reality. Start today to secure your spot!

2. How long does it take to complete a rug?

“Each rug is a labor of love, handcrafted with care to ensure every detail is perfect. On average, custom orders take 2-4 weeks to complete, depending on the design’s complexity. Ordering now ensures your rug is ready in time to transform your space or make the perfect gift!”

3. What materials do you use?

“We use 100% hypoallergenic acrylic yarn that’s soft, plush, and perfect for anyone seeking comfort without compromise. Durable and vibrant, these materials ensure your rug remains a centerpiece in your home for years to come.”

4. Are your rugs durable for everyday use?

“Absolutely! Our rugs are designed to be both beautiful and functional. They’re durable enough for everyday use while maintaining their luxurious feel. Whether it’s a prayer mat, meditation rug, or decor, it’s made to last.”

5. Can I get a rug as a gift for someone else?

“Of course! A custom rug makes an unforgettable gift for any occasion—birthdays, holidays, housewarmings, or just because. Let us help you create a design that’s as unique as the person receiving it. Order early to surprise them with something truly special!”

6. How do I care for my rug?

“Caring for your rug is simple! Light vacuuming or gentle shaking keeps it fresh. For spills, spot clean with a damp cloth and mild soap. With proper care, your handmade rug will stay plush and beautiful for years to come.”

7. What if I’m not sure about my design idea?

“No worries! We’re experts at turning ideas into works of art. Whether you have a rough concept, a favorite color palette, or no clue where to start, we’ll collaborate with you to create something you’ll love. Let’s brainstorm together!”

8. Do you offer rush orders?

“We do! If you’re on a tight timeline, we offer rush orders for an additional fee. Perfect for last-minute gifts or special events. Reach out to us today, and let’s make it happen!”

9.Why should I choose Kreative Artisan Threads?

“At Kreative Artisan Threads, we don’t just make rugs—we create stories. Each piece is hand-tufted with love, care, and attention to detail, ensuring your rug is truly one of a kind. Plus, our hypoallergenic materials mean everyone can enjoy our plush, luxurious designs. Ready to experience the difference? Let’s get started!”